Frequently Asked Questions

How do I choose the right size?

Please refer to the Size Guide and check the measurements provided on the relevant product page before ordering.

Do you accept returns or exchanges?

No. All purchases are final, and Khloe does not accept returns or exchanges.

What should I do if I receive a damaged item?

Please contact khlloe.ae@gmail.com as soon as possible with your order details and clear photographs of the item and packaging.

What if I receive the wrong item?

Contact us at khlloe.ae@gmail.com with your order details and photographs. Our team will review the issue and assist accordingly.

How long does order processing take?

Orders are generally processed within 3–5 business days. Processing may take longer during busy periods or special promotions.

How long does delivery take?

Delivery time depends on your location and courier service. Processing and delivery times are separate.

Can I change my order after placing it?

Contact us as soon as possible at khlloe.ae@gmail.com. Once an order has entered processing or has been dispatched, changes may not be possible.

Can I cancel my order?

Please contact us immediately after placing your order. Cancellation may not be possible once the order has entered processing or been dispatched.

Will the colour look exactly like the website?

We make every effort to display colours accurately. However, slight differences may occur due to individual screen and device settings.

How can I contact Khloe?

For customer support and order-related questions, please email khlloe.ae@gmail.com.